Returns & Refunds Policy

We are committed to the quality of our products and your satisfaction with your purchase. If, for any reason, you find yourself dissatisfied with your item, you have a 30-day window to initiate a straightforward return or exchange.

To qualify for a refund, ensure that returned items are in their original packaging and free from any damage or signs of use. It's important to include your receipt or proof of purchase with the returned item. Please note that customers are responsible for covering the return shipping cost, and shipping costs are non-refundable.

For further details, feel free to contact us via email at info@evtech-solutions.com.

Warranty Information

Our Limited Warranty is in place to cover defects in materials and assembly of our products. It's crucial to note that any tampering with our products will void this Limited Warranty.

For comprehensive details on our warranties, you can contact us at info@evtech-solutions.com.

STANDARD TERMS AND CONDITIONS FOR THE SALE OF GOODS

These terms and conditions establish the standard guidelines for the sale of goods through www.evtech-solutions.com. In the context of these terms:

  1. Definitions and Interpretation: The following expressions hold specific meanings unless indicated otherwise. "Business Day" refers to any day other than Saturday, Sunday, or a bank holiday. "Calendar Day" denotes any day throughout the year. "Chosen Carrier" represents the vendor responsible for delivering Goods. "Contract" is the agreement for purchasing and selling Goods. "Goods" are the specified products to be supplied by Us, confirmed in the Order Confirmation. "Month" signifies a calendar month. "Order" is your request for the Goods, and "Order Confirmation" is Our written acceptance of your Order. "Pre-Contract Information" includes details about Goods, pricing, and your legal rights. "Price" is the payable amount for the Goods. References to "writing" encompass electronic communications, such as emails.
  2. The Contract: These terms and conditions govern the sale of goods and serve as the foundation for the Contract between Us and you. Your Order, constituting a contractual offer, is subject to acceptance at our discretion. The legally binding contract is established upon Our acceptance of your Order, as indicated in the Order Confirmation.

These terms ensure transparency and clarity in the sale of goods, covering aspects from definitions to the formation of the contractual agreement.

Description and Specification of Goods:

Our commitment is to provide accurate representations of Goods through illustrations, photographs, and descriptions in our sales literature and on our website. While we make every reasonable effort to ensure conformity, variations may arise due to printing discrepancies or differences in color reproduction on electronic displays. Our liability is not excluded for errors resulting from negligence on our part.

By law, we are obligated to supply Goods that adhere to the Contract. In the event of typographical, clerical, or accidental errors or omissions in descriptions, literature, price lists, or any other information, we will promptly correct them. If, due to such errors, you receive the wrong Goods, our Returns policy defines the process for returning them.

We retain the right to make necessary changes to Goods specifications to comply with safety, legal, or regulatory requirements without prior notice.

Orders:

All orders made through www.evtech-solutions.com are subject to these Terms and Conditions. We reserve the right to cancel your Order under circumstances such as unavailability of Goods or events beyond our control lasting more than 5 working days. If we cancel your Order after payment, a refund will be issued, and you will be notified by email.

Price and Payment:

The Price of Goods at the time of your Order is as stated on our website. Special Prices and offers are valid for the specified period. Changes in Prices will not affect accepted Orders. We strive for accuracy in our Prices; any discrepancies will be communicated for your decision.

Delivery:

Delivery is limited to defined territories. Upon sending the Order Confirmation, we provide Pre-Contract Information. Subject to factors beyond our control, Goods will be delivered within a reasonable period after Contract formation. Delivery is considered complete upon receipt at the chosen address or upon self-collection.

Faulty, Damaged, or Incorrect Goods:

We guarantee Goods of satisfactory quality, fit for purpose, and as described. If received Goods have faults, damages, or are incorrect, contact us promptly for a refund, repair, or replacement within 30 Calendar Days of ownership commencement.

Events Outside Our Control (Force Majeure):

We are not liable for failure or delay in fulfilling obligations due to causes beyond our reasonable control, including but not limited to power failure, strikes, natural disasters, or acts of terrorism.

Communication and Contact Details:

For inquiries or complaints, contact us at info@evtech-solutions.com.

Other Important Terms:

Our rights and obligations may be transferred to a third party, with your rights unaffected. The Contract is between you and us and is not intended to benefit any other party. Invalid provisions will be severed, with the remainder remaining valid.

Governing Law and Jurisdiction:

These Terms and Conditions are governed by U.S. laws. Any disputes will be subject to the jurisdiction of U.S. federal and state courts. Consumer rights under state law are acknowledged.

The detailed provisions ensure transparency and fairness in our business transactions.